Terms & Conditions | Cookie & Privacy Policy

Studio Terms & Conditions

As with all terms and conditions, these get a little legalistic, so we’re sorry if they sound formal. However, they are very much standard and are designed to make your studio experience as easy and secure as possible.

The terms and conditions apply to the use of the North Shore. By booking a photoshoot and entering the studio, you are agreeing to accept these terms and conditions.  These terms and conditions can potentially change at any time, and it is up to you to check these terms and conditions regularly before ordering products or services in case there are any changes.

If you have any queries relating to our terms and conditions, please contact us at hello@northshoreonline.net or on 07925 679724 before making a booking.

The term ‘North Shore” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 36a Madoc Street, Llandudno, LL30 2TL.  The term ‘you’ refers to the user of our studio.

Copyright notice

All photographs created during your photoshoot are copyright of North Shore. All rights reserved.

You may not, except with our express written permission, distribute the images taken at our studio by North Shore. Nor may you transmit or store any images in any other website or other form of electronic retrieval system without our express written permission.

Social media

Unless you inform us otherwise, we may share the images we create during your photoshoot on Facebook, Twitter, our own website or other websites. Please let us know if you would prefer us not to do so.

Making a booking

When making a booking, you agree that any and all information given is accurate and complete.

All orders are subject to acceptance and staff availability.

All prices listed on northshoreportraits.co.uk are correct at the time of entering the information.  However, we reserve the right to change prices of any product at any time.

No contract for the sale of any product or service will exist between you and North Shore until we accept your booking. When this happens we will confirm the acceptance by sending you an email. This confirmation email will be sent to the email address given by you. If your order has not been accepted, you will receive an email from us telling you the reasons why.

Your visit to the studio

By its nature, the studio is full of expensive equipment, fixtures and fittings and children must be supervised at all times. All losses and breakages must be reimbursed. We accept no liability for accidents caused by you or anyone who you bring to the studio.

Payment and refunds

Payment for photoshoots and studio sessions is due on booking or on your arrival at the studio. Payment for all products is due before you receive the final edited images or products.

We're happy to refund any payments until the start of your photoshoot. Once the photoshoot has been completed, we will not be able to offer any further refunds, due to the time that we spend at the photoshoot and in post-production for every customer.

Because prints, canvases and other printed items are created specially for you, we are unable to offer a refund unless the item is faulty. This does not affect your statutory rights.

Refunds are available for gift certificates for up to 30 days from the date of your order. No refunds are available after this date, but you can transfer the certificate to a third party customer if you wish.

Gift certificates

Gift certificates expire one year from the date of your order. As mentioned above, refunds are available for gift certificates for up to 30 days from the date of your order. No refunds are available after this date, but you can transfer the certificate to a third party customer if you wish.

Liability

We do not accept liability (except as set out below) for any technical or human errors and/or omissions.

If an error is discovered in the price of the work that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfill an order that was advertised at an incorrect price. In the event that you place an order and the price published on this website is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price. You may re-order it if you wish.

We shall have no liability to you for any delay in the delivery of any product or service or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

We will not be responsible or liable to you for any financial loss incurred by cancellation or postponement of your photoshoot or technical problems.

We will not be responsible or liable to you for any financial loss or inconvenience incurred by computer viruses or malware transferred from our computer equipment to yours, whether via email, internet file sharing, social media, CD or USB stick.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to our services. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

    • Any financial losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
    • Any loss of goodwill or reputation; or
    • Any special or indirect losses suffered or incurred by you arising out of or in connection with the provisions of any matter under the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Storage of your images

To avoid excessive image storage costs, we reserve the right to delete all digital copies of the images from your photoshoot six months after the photoshoot has taken place.

Website Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern North Shore’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘North Shore” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 36a Madoc Street, Llandudno, LL30 2TL.  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use: email address, name, mailing address.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by North Shore and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of North Shore. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, North Shore takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This website and its content is copyright of North Shore – © North Shore 2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Liability

We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.

If an error is discovered in the price of the work that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfill an order that was advertised at an incorrect price. In the event that you place an order and the price published on this website is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price. You may re-order it if you wish.

We shall have no liability to you for any delay in the delivery of a project or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to our services. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

    • Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
    • Any loss of goodwill or reputation; or
    • Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Cookie & Privacy Policy

Introduction

It’s quite simple really.  If you provide us with your email, we will never ever pass it to anyone else. We promise!

If you’re kind enough to sign up to our email newsletter, we will email you occasionally with news, special offers and discounts.  But we’ll always keep our emails infrequent, as we all know that there’s nothing worse than being bombarded.

And that’s it really!  Any questions, please contact us at hello@northshoreonline.net or 01492 339681.

What we do with your information

If we work with you or if you request a quote, we will use your email address to manage the project.  We don’t do anything else at all with the information.

If you sign up to our email newsletter, or download an eBook, we will add your email to our mailing list. Your details are stored securely in our Mail Chimp account and will never be given or sold to a third party.  As mentioned above, we will email you with news or special offers on an occasional basis. You can unsubscribe at any time by clicking the unsubscribe link on an email newsletter, or by emailing us at hello@northshoreonline.net with ‘Unsubscribe’ as the email title.  We will remove you from the list straight away.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £2.00 will be payable. If you would like a copy of the information held on you, please email us at info@northshoreonline.net.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Our cookie policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user’s device and do many different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user’s experience..  You can find more information about cookies at www.allaboutcookies.org.

The cookies we use collect information about how visitors use a website, for instance which pages visitors go to most often.  These cookies don’t collect information that identifies a visitor to us.  The information is only used to improve how a website works.  Our cookies also manage your shopping cart, so that you can add products and go through the checkout process successfully.

Persistent cookies remain on your device and are activated each time you visit the website that created that particular cookie.

Session cookies allow a website operator to link the actions of a user during a browser session.  A browser session starts when a user opens the browser window and finishes when they close the browser window.  Session cookies are created temporarily.  Once you close the browser, all session cookies are deleted.

By using our website, you agree that North Shore can place these types of cookies on your device.

Cookie name: vc_widget_generic-expert; Purpose: manages our secure contact form; Type of cookie: persistent.

Cookie name: wp-settings-1; wp-settings-time-1; Purpose: manages our blog, job vacancy and news pages; Type of cookie: persistent.

Cookie name: PHPSESSID; Purpose: identifies your current web session to our server; Type of cookie: session.

Cookie name: _utma; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.

Cookie name: _utmb; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.

Cookie name: _utmc; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.

Cookie name: _utmz; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.

We will not use cookies to collect personally identifiable information about you.  However, if you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings.  The AboutCookies.org website contains comprehensive information on how to disable cookies on a wide range of browsers.

Links to other websites

Our website may contain links to other websites that we hope will be of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.